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Unlike physical theft of mobile phones, where the person who loses the mobile phone knows the reason, there is absolutely no transparency for virtual theft of mobile phone calls. It is very difficult for the person who has his or her phone calls stolen to find out the reason for the same..
One possible reason could be the monitoring of phone calls by security agencies, both national and international like the NSA ( National Security Agency) in USA. These agencies would like all the owners of high end mobile phones and internet connections to be their ideal girlfriend, in case of women, jeans clad, young looking. In case the actual owner of the mobile phone is different from this ideal, the phone calls are diverted to their young glamorous girlfriend or relative.
In some cases, it is believed that government agencies are also involved in the diversion of mobile phone calls. Unfortunately there is no provision to trace the government official who is responsible for the diversion